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Shipping
The Netherlands 1 a 2 business days.
Belgium, Luxembourg & Germany ± 5 business days
Spain | UK | Italy ± 5 business days
Europe ± 10 business days
World ± 20 business days
All pieces are made by hand with lots of love, care and time! Please allow 1-3 business days for product to be made before shipment. Pieces may appear differently from the items shown online.
Lost Packages: If your package gets lost in transit, we will do everything we possibly can to assist you. We are not responsible for packages once proof of delivery is generated.
Yes, worldwide shipping is possible.
Return policy
Bonnie Studios always want to make our customers happy. Is your order not what you expected? Please let us know by mail: info@bonniestudios.com. Do you wish to return your item? You can return your order within 14 days after you have received your package.
Items that are custom made can not be returned.
If you use your right of withdrawal, the product must be returned unworn and undamaged in its original packaging.
The buyer is responsible for the costs and security of the return shipment if you live outside of The Netherlands. We strongly advise any buyer who wants to return his/her order to choose a secured shipment method.
Bonnie Studios always want to make our customers happy. Is your order not what you expected? Please let us know by mail: info@bonniestudios.com. Do you wish to return your item? You can return your order within 14 days. Items that are custom made or samples can not be returned.
If you use your right of withdrawal, the product must be returned unworn and undamaged in its original packaging. The buyer is responsible for the costs and security of the return shipment if you live outside of The Netherlands. We strongly advise any buyer who wants to return his/her order to choose a secured shipment method.
An article bought from our sale category or custom made cannot be exchanged or returned.
Atelier
At our atelier, we don't believe in waste. That's why we've made it our mission to operate with a zero-waste policy, using every last scrap of fabric to create stunning designs that are as eco-friendly as they are stylish
We are open for you on appiontment. You can contact us at info@bonniestudios.com to make an appointment
Please send us an email of you have any request about resizing your goodie. We would love to help you to create the perfect fit for you.
Coral
The coral we use is deep-water coral. These coral communities differ from the well-known coral reefs. Deep-water coral is therefore not harmful to nature and sustainable. When the coral is harvested from the sea, it is initially white in color. We paint the coral in the most beautiful colors, so that it can ultimately be used for our unique goodies.
Pearls
Our pearls are cultured inside oysters, which makes each pearl unique. The difference in price of the pearls is due to the length of the breeding process. Smaller pearls require a shorter breeding period. For example, a baroque pearl has a duration of 3 to 4 years. Our pearls are also vegan, making them a perfect fit for our goodies.
Our Bonnie bags are made of eco- cotton linnen. Organic cotton is an eco-friendly fabric that's grown without using harmful pesticides, herbicides or chemical fertilizers. It's better for both you and the environment. Not only that, natural organic cotton is also highly absorbent, making it great at regulating moisture and heat.