Shipping & Care+

SHIPPING

Please note all pieces are handcrafted and shipped from the Netherlands. We try to ship in 24 hours. 

The estimated shipping times to The Netherlands are as follows:

From Amsterdam (PostNL) | 1 a 3 business days Important notes duties and taxes are NOT included in the total at check out.

Track and trace: When you've chose for the track and trace (€ 6,99 NL) or when your order is above €75,-

If you choose shipping excluding Track & Trace, your order will be sent via regular mail, both nationally and internationally. This means that no tracking code will be provided. Orders within Europe are also shipped with regular mail by default. Please note that shipping without Track & Trace is at your own risk, and we cannot be held responsible for lost or delayed shipments.

Delivery times:

The Netherlands 1 a 3 business days.
Belgium, Luxembourg & Germany ± 5 business days
Spain | UK | Italy ± 5 business days
Europe ± 10 business days
World ± 20 business days

Our prices are not inclusive of any taxation or customs charges you may be liable for on your packages entry into your country. Please refer to your country's government website for more information.

Please ensure your delivery address is correct and secure: We are not responsible for items not received due to an incorrect or an incomplete shipping address. Items marked undeliverable due to an incorrect shipping address will be reissued if and when they are received back and will incur a re-shipping fee.

All pieces are made by hand with lots of love, care and time! Please allow 1-3 business days for product to be made before shipment. Pieces may appear differently from the items shown online.

Lost Packages: If your package gets lost in transit, we will do everything we possibly can to assist you. We are not responsible for packages once proof of delivery is generated.

CONDITIONS

If you are shipping a faulty item, a refund will be given upon inspection of the item and outgoing postage will be refunded.

CARE+

We hope your handmade piece will add more colour and happiness to your daily life. But keep in mind, it needs a little nit of care.

To enjoy your jewellery for as long as possible we’d recommend taking it off during your sleep and avoid contact with water, perspiration, perfume or heat as much as possible